CRM and Management

Hauke H. Oldenburg (olh_at_maersk-pilot.dk)
Thu, 26 Feb 1998 18:00:25 +0100

This is a multi-part message in MIME format.

------=_NextPart_000_003C_01BD42E0.6A4BC520
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

Hi group,

It seems to be the trend that CRM has to extend beyond the flight line =
and into the administration and management of an airline. This does make =
a lot of sense.=20
But how do you get management and admin to cooperate, or even show up at =
CRM training sessions? Their only excuse is "Sorry, folks - no time"

Hauke H. Oldenburg

------=_NextPart_000_003C_01BD42E0.6A4BC520
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE HTML PUBLIC "-//W3C//DTD W3 HTML//EN">

Hi group,
 
It seems to be the trend that CRM has to extend = beyond the=20 flight line and into the administration and management of an airline. = This does=20 make a lot of sense.
But how do you get management and admin to = cooperate, or even=20 show up at CRM training sessions? Their only excuse is "Sorry, = folks - no=20 time"
 
Hauke H. Oldenburg
------=_NextPart_000_003C_01BD42E0.6A4BC520--