I had a similar experience with Avianca in Colombia. The first officers
seemed to go off the deep end with "empowerment" and we had to make a
quick turn in the curriculum. What we did was to put in a new segment
emphasizing "followership" and put more effort into proceduralizing the
first officer's role. This, of course, has to be backed up with
simulator training and put into both initial and recurrent courses. In
any case, that seemed to help a great deal. If you want more
information, please let me know.
Dave Keasal
>----------
>From: hugo oscar leimann patt[SMTP:hleimann_at_internet.houseware.com.ar]
>Sent: Thursday, February 20, 1997 5:52 PM
>To: crm-devel_at_db.erau.edu
>Subject: followership
>
>Hi crmers,
>In a recent survey with an anonimous questionaire about the impact CRM have
>in the largest company in Argentina (Aerolíneas), corroborated by personal
>talks with "pro-crm" captains, I found a surprising outcome:
>something like an excess of intervention or assertiveness by copilots, in
>some cases even ilustrated by examples of dangerous situations.
>1. Is this an isolated finding or someone else have detected this fenomenon.
>2. In any case have you any propousal to reorient recurrents to correct this
>apparent not desirable outcome ?
>
>Hugo.
>
>Hugo Oscar Leimann Patt, MD, PhD
>Argentine Aviation Authority and Air Force CRM Developer
>Tronador 1515
>(1430) Buenos Aires
>Argentina
>Tel/Fax (541)552-4266
>