RE: ATC CRM RESEARCH

WOLDRING Michael, DED/5 (michael.woldring_at_eurocontrol.be)
Thu, 20 Feb 1997 12:22:02 +0100


Greeting from Eurocontrol, Brussels, Europe.

My name is Michael Woldring and currently as human factors expert involved
in the European Harmonisation and Integration of Air Traffic Control
Programme (EATCHIP) of Eurocontrol. I recently joined this CRM mailinglist
and noticed your request about CRM for ATC. We have given it a name: TRM,
Team Resource Management. TRM is one of the projects in the Human Resources
Domain of EATCHIP. A special taskforce, with ATM and HF experts from
Germany, United Kingdom, France, Switzerland, Austria, Luxembourg and the
Netherlands,(how do you like our mix of cultures?) developed a report:
"Guidelines for developing and implementing Team Resource Management", a
European model for TRM.
We are currently developing a proto-type course with DEDALE, Michel MASSON (
bonjour, Michel!) allready informed you about this.
If anybody wants a copy of the report, please send me your post-address and
we will send it to you.

We are curious to know about any TRM development at your side of the big
water, keep us informed!

Met vriendelijke groet (=kind regards)

Michael

michael.woldring_at_eurocontrol.be
----------
From: crm-devel
To: 'crm-devel_at_db.erau.edu'
Subject: RE: ATC CRM RESEARCH
Date: 14 February 1997 18:45

Tom,
You might want to check with Bert Ruitenberg,
100612.2015_at_compuserve.com. He's very involved in the human factors
group of IFATCA. He's a controller in Amsterdam.
Sherry

Sherry L. Chappell, Ph.D.
TransQuest, Dept. 906
Atlanta, GA 30354-1801 USA
phone 404-773-8820, fax 040-773-8865
Sherry.Chappell_at_TransQuest.com

>----------
>From: 12 OSS/OSATW TSgt Fletcher[SMTP:fletchert_at_12oss.rnd.aetc.af.mil]
>Sent: Thursday, February 13, 1997 7:32 PM
>To: 'CRM DISCUSSION GROUP'
>Subject: ATC CRM RESEARCH
>
>
>My name is Tom Fletcher, and I am currently assigned at Randolph AFB TX as
an
>air traffic controller and CRM program manager. I have been working on
>developing a CRM program for Air Traffic Controllers during the past two
>years. I have been using resources from San Antonio FAA facility, FAA
>Southwest Region, and University of Texas. I would like to know if any
other
>subscribers are working on any research for Air Traffic Control CRM, other
>than what Dr. Sharon Jones has accomplished at the University of Texas. I
>also work as an adjunct instructor for ERAU. Please send any information
>regarding this subject via this discussion group or direct
>fletchert_at_12oss.aetc.rnd.af.mil
>
>Thanks Fletch
>
>phone# (210) 652-5769 or DSN 487-5769
>