Sherry L. Chappell, Ph.D.
TransQuest, Dept. 906
Atlanta, GA 30354-1801 USA
phone 404-773-8820, fax 040-773-8865
Sherry.Chappell_at_TransQuest.com
> ----------
> From: Vince Mancuso[SMTP:70232.1005_at_CompuServe.COM]
> Sent: Tuesday, February 11, 1997 5:04 PM
> To: crm developers group
> Subject: Research and development
>
>
>
> John States:
> ______________________________
> Dr. Hendy is doing the sort of research line pilots reallly need. The
> subject
> matter has been overlooked in research funding. UAL is doing some good
> work
> in the planning stages of better training in Captain skills. That
> effort is
> to be applauded, but we need more research in this important area.
>
> Dr. Hendy has said in the past there are two evolving issues:
> Captaincy and
> Resource Management. Much of the latest, great research has not
> reached the
> line pilot. We need to work together to develop ways to deliver the
> material.
>
> JOHNT767_at_aol.com
> APA National Training Committee
> _______________________________
>
> I think you bring up two very important points:
>
> 1: Is the research that is being funded what line pilots and line
> managers
> need?
>
> 2: Are the findings being translated and communicated in a way that
> line
> pilots, instructors and evaluators can use?
>
>
> Regarding point number 1, it was traditional for CRM and Human Factors
> managers
> at Airlines to be individuals without formal academic backgrounds in
> human
> factors. It was also common that the researchers had to help the
> airline
> managers define testable hypotheses for research. The aviation human
> factors
> research culture that emerged was one where researchers began
> approaching the
> airline managers and practitioners with their own hypotheses rather
> than
> practitioners crafting their own research priorities, finding the
> appropriate
> researcher for the work, and collectively asking the appropriate
> agencies to
> fund research that matches airline priorities. Over the past few
> years, the
> practitioners have become much more saavy about identifying research
> priorities.
> I think that this forum can be an effective medium for collectively
> listing and
> prioritizing these research needs.
>
> There is a great quote from Peter Drucker's Book "Innovation and
> Entrepreneurship" that speaks to this issue. He states on page 66:
>
> "Behind the incongruity between actual and perceived reality, there
> always lies
> an element of intellectual arrogance, of intellectual rigor and
> dogmatism. 'It
> is I, not they, who know .....' This explains why the incongruity is
> so easily
> exploited by innovators: they are left alone and undisturbed."
>
> Regarding point number 2, there are many opportunities to establish
> "methods-oriented" tiger teams to explore innovative ways to
> effectively
> translate good science into practice. I believe that the development
> of
> prototype methods can be another effective use of this group's
> collective
> talent.
>
> Best Regards,
>
> Vince Mancuso
>
>
>
>
>