Re: Emergency Talk

Anthony Sasso (Anthony.Sasso_at_nwa.com)
Tue, 04 Feb 1997 08:48:44 -0800


CRMDEEN_at_aol.com wrote:
>
> Tony Sasso makes excellent points, to which I agree with his vision. As much
> as I hope we will soon not need the assertiveness phrases, the reality is
> that sometimes they are crucial to use.
>
> 1. Must we get to the conflict stage? When the situation requires
> "nastiness" to break an error chain, then it is good that a crewmember have a
> nastiness tool, and uses it. I still believe CRM training can produce
> effective teamwork, and avoid such a need. In the meantime though, the tool
> needs to be there.
>
> 2. When I speak favorably of people using the "Time Out" procedure, I am
> coming from a history of banging my head against the wall for many years.
> That people are FINALLY speaking up, is to me, a sign of progress. I am now
> looking for the crews to start reporting they have never been in a situation
> where the tool needed to be used.( because of effective teamwork all along)
> In all fairness, I do get those indications also. Again, after so many years
> of CRM teaching, I can look back and see progress.
>
> 3. Part of the past includes dealing with those crewmembers who saw CRM as
> a call for hugging; group hugs, "holding hands in the hot tub" and all of
> that lovey-dovey stuff. I thought we were progressing past this also.
> Unfortunately, just today, a fellow instructor told me some of our C-130
> pilots returning for PIC and Instructor upgrade believe CRM is diluting their
> power and authority. AC's are afraid to continue a local trainer when one of
> the crewmembers complain about fatigue or distress. The complaints seem to be
> more common in the "active" forces, vice the guard/reserves. When I asked
> why the AC's are so quick to take an ultra-conservative course, the answer is
> they are "gun-shy about sticking their neck out--the commanders might not
> support them".
> Hummm, I wonder if unit culture has something to do with this.
> Thanks for the points, Tony.
>
> Greg Deen
> HTI-C-130 ATS

Greg: You say you have a history of banging your head against the wall.
Well, that certainly explains your writings in this forum then...
Tony ;)