----------
> From: Gary Heartsill <gheart_at_flash.net>
> To: 'crm-devel_at_db.erau.edu'
> Subject: FW: RE: Advice
> Date: Saturday, December 26, 1998 4:39 PM
> One of my captains, a few airlines ago, briefed us before we started a
limits approach with these words: "Ok guys, if you see anything you don't
like, let me know." My leader was asking for input and advice. He was
seeking, although he didn't need it, all the help he could get from his
supporting cast so that "we" had the best chance of getting in.
> What he didn't ask for (or get) was a "decision." He made those. That
was his job. He was the captain, the boss, our leader, and the decision to
land or miss, was his.
> The crew should work as a team when making low limit approaches. They
should have standard call outs. The copilot should support the operation;
for sure, his input is appreciated, demanded, and required. The captain,
however, is the one who should make the decisions.
Thanks for sharing this example, which is applicable in nearly all work
environments. The philosophy is simple: We are part of a TEAM where we all
have an INVOLVED role, and our contributions are valued.
The leader of the team doesn't necessarily know all, but the leader knows
how to make the best use of his/her valued resources (the team).
Mark