RE: Economic Analysis

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• Previous message: Flykathy_at_aol.com: "Re: Assessment of CRM training"

I am also very interested in economical analysis of CRM training.

Could you please send me a copy of your .ppt?

Thanks very much in advance.

Capt. Jose Castellanos
Lan Chile
Human Factors and Quality System

• Previous message: Flykathy_at_aol.com: "Re: Assessment of CRM training"