conflict resolution

McCann, Lonney (McCannL_at_FSI026.FlightSafety.com)
Fri, 4 Dec 1998 09:43:06 -0500

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Can anyone guide me to a couple of good references on conflict resolution on
the flight deck. I am updating a CRM refresher and I want to make this a
part of th presentation.
Thanks,
LLM

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