RE: CPIs for Cabin Crew
James Gosnell (gosnell_at_zeus.bwh.harvard.edu)
Mon, 08 Dec 1997 07:45:19
Dave, This is the attitude that we as Aeromedical Crew Members are trying
to stop! Yes we do have a unique culture, but when it comes down to it, in
a contingency or emergency, we have to act according to our checklist as
well as the loadmaster and the rest of the crew. We have coordination needs
with the loadmaster for weight and balance purposes for our patient loads.
As an MCD, (Medical Crew Director), I have to keep the AC informed as to
our patient status. If we have a problem, I am on headset to coordinate the
flight and divert the aircraft if needed. We have to know our aircraft as
well as the rest of the Flight Crew. In C-9 aircraft, we have PAX as well
as patients. We have the same responsibilities as we have to work as cabin
crew do with most major airlines. If you look at history, The initial
"Stewardesses" were Registered Nurses. We have become a lot more
specialized since then. There are a lot of other Flight Crews that could
fall into the same category as ourselves, ie: gunners on AC-130s, AWACSs
personnel, weather flight folks, the list goes on. Personnel who work on
the aircraft that have achieved wings for any reason, have aeronautical
orders, and whose primary environment is the inside of the airplane in any
station need CRM as well as anyone else. If you look back at Vince
Mancusos' note on 12/2 look at the CRM skills checklist. If you think about
it, you will see that Aeromedical Crews have a place here. Granted we do
not have primary control of the aircraft, but it is our specific training
needs in the air that give you some Engineering duties. We could not fly
without you, (although I have seen some flights without a Flight Engineer
or Nav.). An Aeromed Mission would not occur without Aeromeds! At 12:07 PM
12/5/97 -0500, you wrote:
>
>James,
> FROM MY POINT OF VIEW, AEROMEDICAL CREWMEMBERS AND THIER DUTIES ABOARD
>THE AIRCRAFT ARE NIETHER THOSE OF "FLIGHT CREW" OR "CABIN CREW". YOUR
>DUTIES ARE UNIQUE AND SHOULD BE EVALUATED AS SUCH.
> Dave Tarnowski
> C-130 Flight Engineer Instructor
> 328th Airlift Squadron
> Niagara Falls
>
>>----------
>>From: James Gosnell[SMTP:gosnell_at_zeus.bwh.harvard.edu]
>>Sent: Friday, December 05, 1997 3:53 AM
>>To: crm-devel_at_db.erau.edu
>>Subject: Re: CPIs for Cabin Crew
>>
>>
>>Chris,
>>
>> I recently took the CRM facilitator course at little Rock AFB, AK in
>>July. My crew duty position is as Medical crew (Flight Nurse) on the C-130
>>Aircraft. I am I believe the first and only Flight Nurse to go through this
>>program. I am interested in streamlining our course at our base to make it
>>more pertainent to my fellow medical crew members. I by the way am in the
>>NY Air National Guard at Stratton ANGB near Schenectady NY. Some of the
>>duties may at times be similar to other back enders, or cabin crew (we have
>>not defined ourselves in either way. We consder ourselves Flight Crew in
>>any case.) In any case anything that you come up with may be of some
>>interest to the community. As I get more focussed in my teaching methods,
>>my students may give me ideas. I will try to keep you informed in any case.
>>For starters. good total crew communication is extremely important! If
>>there is something going on in the aircraft. The AC should be made aware
>>ASAP. Discretion of course during critical phase, but common sense should
>>prevail. At 04:59 PM 12/4/97 +1300, you wrote:
>>>
>>>CRMers,
>>>
>>>Has or is, anyone using the Crew Performance Indicators developed by Bob H
>>>at NASA/UT, in their Initial Training course for CABIN CREW.
>>>
>>>I would imagine they would be be reworded of course to reflect the changed
>>>roles, and also much deleted as alot would not apply.
>>>
>>>Are they being called Crew Performance Indicators, if they are being
used. I
>>>have introduced the idea with our Cabin Crew Design Team and recieved
>>>resistance over both the concept and the words. The resistance over the
>>>words stems from the fact they appear challenging or are associated with
>>>evaluation of performance.
>>>
>>>Has anyone repackaged them and called them something else, if so what?
>>>
>>>"Cabin CRM Cues"
>>>"CRM Guidelines"
>>>????
>>>
>>>Cheers,
>>>
>>>Chris Kriechbaum
>>>CRM Coordinator
>>>Air New Zealand
>>>
>>>
>>>
>>
>>
>
>