RE: CPIs for Cabin Crew

Tarnowski, David J (David.Tarnowski_at_iag.afres.af.mil)
Fri, 5 Dec 1997 12:07:25 -0500


James,
FROM MY POINT OF VIEW, AEROMEDICAL CREWMEMBERS AND THIER DUTIES ABOARD
THE AIRCRAFT ARE NIETHER THOSE OF "FLIGHT CREW" OR "CABIN CREW". YOUR
DUTIES ARE UNIQUE AND SHOULD BE EVALUATED AS SUCH.
Dave Tarnowski
C-130 Flight Engineer Instructor
328th Airlift Squadron
Niagara Falls

>----------
>From: James Gosnell[SMTP:gosnell_at_zeus.bwh.harvard.edu]
>Sent: Friday, December 05, 1997 3:53 AM
>To: crm-devel_at_db.erau.edu
>Subject: Re: CPIs for Cabin Crew
>
>
>Chris,
>
> I recently took the CRM facilitator course at little Rock AFB, AK in
>July. My crew duty position is as Medical crew (Flight Nurse) on the C-130
>Aircraft. I am I believe the first and only Flight Nurse to go through this
>program. I am interested in streamlining our course at our base to make it
>more pertainent to my fellow medical crew members. I by the way am in the
>NY Air National Guard at Stratton ANGB near Schenectady NY. Some of the
>duties may at times be similar to other back enders, or cabin crew (we have
>not defined ourselves in either way. We consder ourselves Flight Crew in
>any case.) In any case anything that you come up with may be of some
>interest to the community. As I get more focussed in my teaching methods,
>my students may give me ideas. I will try to keep you informed in any case.
>For starters. good total crew communication is extremely important! If
>there is something going on in the aircraft. The AC should be made aware
>ASAP. Discretion of course during critical phase, but common sense should
>prevail. At 04:59 PM 12/4/97 +1300, you wrote:
>>
>>CRMers,
>>
>>Has or is, anyone using the Crew Performance Indicators developed by Bob H
>>at NASA/UT, in their Initial Training course for CABIN CREW.
>>
>>I would imagine they would be be reworded of course to reflect the changed
>>roles, and also much deleted as alot would not apply.
>>
>>Are they being called Crew Performance Indicators, if they are being used. I
>>have introduced the idea with our Cabin Crew Design Team and recieved
>>resistance over both the concept and the words. The resistance over the
>>words stems from the fact they appear challenging or are associated with
>>evaluation of performance.
>>
>>Has anyone repackaged them and called them something else, if so what?
>>
>>"Cabin CRM Cues"
>>"CRM Guidelines"
>>????
>>
>>Cheers,
>>
>>Chris Kriechbaum
>>CRM Coordinator
>>Air New Zealand
>>
>>
>>
>
>