Has or is, anyone using the Crew Performance Indicators developed by Bob H
at NASA/UT, in their Initial Training course for CABIN CREW.
I would imagine they would be be reworded of course to reflect the changed
roles, and also much deleted as alot would not apply.
Are they being called Crew Performance Indicators, if they are being used. I
have introduced the idea with our Cabin Crew Design Team and recieved
resistance over both the concept and the words. The resistance over the
words stems from the fact they appear challenging or are associated with
evaluation of performance.
Has anyone repackaged them and called them something else, if so what?
"Cabin CRM Cues"
"CRM Guidelines"
????
Cheers,
Chris Kriechbaum
CRM Coordinator
Air New Zealand