>1. Since we all begin at the same philosophical starting point, is there
>some identifiable divergence point in the development process where CRM
>programs are developed differently to accommodate cultural requirements?
>If so, does this culturally specific divergence happen at the philosophical
>level or at the operational methods level?
It happen at the operational methods level because it is related to how
crews learn and understand, related to their cultural environment.
>
>2. Are there differences in the basic CRM skill requirements between
>cultures?
>
I dont think that there are different basic skill requirement. The different
thing is how do you learn those basic skills and how the skills are
pertinent to the operation.
>
>3. Are there differences in the operational methods used to teach and
>implement the a consistent set of CRM skills regardless of culture?
In Latin America we have use many methods from European and American
Airlines like Swissair and United. We can not copy their method because
culturally we are different and that difference affects the method of
learning. We are know working on how to implement CRM based on our culture
and customes.
>
>
>
>Best Regards,
>
Capt. Jose Castellanos
Lan Chile