...
>I think that it will be important for the Tiger Team to focus on the
>development
>of two distinctly different task lists. One that is non-phase of flight
>specific (management skill expectations / standard management procedures) and
>another that is phase of flight specific. Proceduralized CRM would be
>reflected
>in the phase of flight specific task list. Global CRM skills that could be
>applied to all phases would be reflected in the non-phase of flight specific
>task list. There are clearly CRM skills that are not phase of flight
>specific
>and cannot be attached to a specific checklist event. For example, we
>want our
>aircrews to speak up when they see something going wrong but we will not ever
>have a checklist procedure for "speaking up". We teach them specific
>responses
>to getting task saturated but we will never have a checklist procedure for
>getting task saturated.
Hi Vince and CRMers -
Hope everyone had a great holiday! While you didn't specificly say so,
Vince, I am assuming that the task list is intended to provide the basis
for a measurement system (gotta know what you are measuring...) As we have
discussed various wish list items over the last two months, nothing has
generated as much interest as metrics. Comments from the rest of the group
as to whether this is the direction we should proceed...
Best regards,
Neil Krey
neilkrey_at_why.net
http://users.why.net/neilkrey/