January Topic?
predella_at_awcnet-tyn.tyndall.af.mil
Mon, 16 Dec 96 15:21:48 CST
and now for something completely different.
I am a believer in humans defaulting back to what they are most
comfortable with when their job, safety, or heaven forbid, their lives
are in jeopardy. That comfortable behavior may or may not be the best
behavior for effective crew performance. A major effort has gone on
through the last decade or two under different names where by
instructors are trying to teach good behavior characteristics (ie. be
a good listener, don't be overbearing, don't jump to conclusions until
you hear from everybody, don't act alone, be able to lead, don't fall
to group think, etc). Unfortunately, when humans get themselves into
a bind they can't force themselves to perform these somewhat new
foreign concepts but instead go to an instinctive survival mode where
they do what they have always done (again whether it be bad or good).
Recently CRM has made headway where they have concentrated less on how
to train the crew to more on how management can implement CRM rules and
tools to help all crewmembers (regardless of their CRM quality) act and
perform the best possible way as a crew when appropriate. By rules and
tools I mean things like:
--Mandatory prebriefs where all crewmembers have a speaking part and
input to brief.
--Mandatory debriefs where all crewmembers have a speaking part and
input to brief.
--Evaluations where crewmembers can help each other.
I guess it can be summed up in the statement, "Standard Operating
Procedures must specifically force CRM behavior through required
steps." If management enforces adherence to the SOP they will, by
default, force pilots to work as CRM dictates. This will become
easier to enforce in the future as Management hires humans with CRM
behavior in mind.
I would like to see a discussion on what are these new tools and rules
to force CRM practices as compared to how we are attempting to change
set behaviors to the average 'Joe Pilot' with a class once every six
months. Any feedback?
Robert P. Predella
Chief of Safety/Flight Safety Officer/Chief of Standardizations and
Evaluations/Joe Pilot
475 Weapons Evaluation Group
Tyndall AFB, Fl
______________________________ Reply Separator _________________________________
Subject: Re: December Topic
Author: crm-devel_at_db.erau.edu at awcnet-tyn
Date: 12/4/96 12:51 PM
Good Noon CRMers!
Great response so far on our voting. Keep your prioritized lists coming
in! I would like to hear from as many of you on the list as possible,
including those who usually just listen in. I will be compiling the
prioritized lists and posting the preliminary rankings in the next few
days so we can get a feel for how we are doing. Thanks to those who are
adding new topics, as well. We need to consider the full range of
options.
--
Best regards,
Neil Krey
neilkrey_at_why.net
http://users.why.net/neilkrey