Re: we need data

Reid Fairburn (cr_king_at_cr_king.seanet.com)
Sat, 14 Dec 1996 09:59:40 -0800 (PST)

At 12:16 PM 12/13/96 -0800, you wrote:
>Dear CRM developers,
>
====Ken: The first place to start I would think would be an examination of
the manufacturers checklists for the different equipment. You could
probably get a copy sent to you, along with the ops manuals which tell more
of the "why", just by sending this message to the guys at Boeing and
Scarebus Customer Training. If you need a better address or some help let
me know and I will scrounge around a little for you at Boeing. Some of the
other guys can probably get you the Scarebus stuff.

Riding in the cockpit is the other way to get data. The simulator
stuff is somehow not as good. The excitement is usually not there, the
artificial environment is not as real as the real environment, and the
problems somehow are not as complex as in a real airplane. That is to say,
in the matter of priority, it is different to look out the window and see
the engine on fire as opposed to just getting a ringing bell and a light. A
look at the value jet transcripts also seems to bare the difference.
However, you guys are on the right track I feel...AM may be the next buzz
word and I think a very important issue to train.

Will send some more thoughts later.

Reid Fairburn
Creative Kingdom, Inc.
cr_king_at_cr_king.seanet.com
206-946-9455/4815