Re: SA Management Workshop
Anthony Sasso (Anthony.Sasso_at_nwa.com)
Thu, 12 Dec 1996 12:56:19 -0800
neilkrey wrote:
>
> Hi Tony and CRMers -
>
> Tony Sasso wrote:
>
> >Neil: Which members of the group will be making the presentation and/or
> >running the workshop? Has this been decided, or are you soliciting some
> >volunteers? Just curious...
>
> Volunteers are always welcome. The draft workshop outline puts emphasis on
> group activity rather than presentations. That means we will not need a
> long list of speakers to fill the four hours. We are planning to use the
> working group format which worked well for me when I did the automation
> workshop at the 7th Symposium.
>
> That involved short (15 minute) presentations on key concepts by top
> industry experts, followed by break-out groups. Each group was assigned a
> specific task or objective, and the workshop concluded with each group
> making a short presentation on what they accomplished. The results were
> then made part of the Proceedings. In our case, we will make all workshop
> materials and results available on the CRM Developers web site as well.
>
> We will need members of the SAM Tiger Team to speak briefly (15 minutes) on
> the key concepts, and facilitators to work with the groups. The workshop
> has several clear objectives which the participants should achieve and the
> facilitators can scatter among the groups to ensure they are making
> progress. I haven't thought about who would MC the event.
>
> While we have a lot of time to fill, we also have a lot of ground to cover.
> We will also need help preparing the materials and handouts. All this
> means that it's time to start the hard (but fun) work of finalizing plans
> and building the materials. Since I got caught with my hand up when we
> asked for volunteers to develop the workshop at our Ames meeting, I'll act
> as project coordinator. There are lots of opportunities for members of the
> group to take responsibiilty for the different elements of the process and
> ensure the workshop's success.
> Best regards,
> Neil Krey
> neilkrey_at_why.net
> http://users.why.net/neilkrey/
Neil: Thanks for writing back so soon. I'm still not sure if I will be
at Ohio State the entire time or not, as I will be taking care of a brand
new baby during that time! In any case, if I will be there for the SAM
workshop, I would be more than happy to be one of the facilitators for
the workshop. Yes, I am sticking my hand up. Seeing as how my job is to
facilitate CRM training, I think I have some experience with this...
I'll keep you, and others obviously, posted of my attendance. Tony