Re: December Topic -Reply

Steve Smith (steves_at_kcbbs.gen.nz)
Wed, 4 Dec 1996 10:05:18 +1300 (NZDT)

> I'd say 1.) metrics is the most important topic: how do we know CRM
> actually induces behavioural change? 2.Next the simulations, esp low
> fidelity, to promote learning of the value of behavioural change; 3.
> Not on you r list: determining personality type as a means of
> understanding our behaviour tendencies and its correlate:
> assertiveness training. cheers GW McCarthy MD

I am also interested in the metric side of CRM. We are currently going
through the stage of working out the effectiveness of training for CRM.

The topic of LOFT and real scenarios will always generate a considerable
amount of discussion.

As an aside perhaps as a future topic, my interest is the initial training
given to new commands. We have a new course running for a year now and
would be interested to hear the direction and views of other courses. So
far it has recieved favourable reviews.

Steve Smith.