> Hi Rien,
>
> Hope this inofo is not too late, but the best method we have found to get the
> crews into the subject is to use subject matter experts (SME) in the
> development process. By SMEs I do not mean an academic researcher (tho' we
> need them to develop the foundations and outlines of a good programs), or an
> instructional system developer, but current hands-on-operators who will help
> separate the pepper from the fly specks.
>
> More than one Training Department has found that their beloved CRM program is
> not reaching the flight line. One reason frequently has been that the
> checkairmen are not checking or do not have the instruments to check CRM
> skills. That leaves the Training guys with an academic program that does not
> extend beyond the class room or, in some cases, beyond the simulator. In fact,
> they discover that the program is great for them, but does not fit the
> audience very well.
>
> Dave Wilson
> Raytheon
Hello Dave,
Thanks for your reaction on my posting.
In all reactions I sense the same ideas that I have had for a long time now. As
long as operators do not really
support the philosophy behind CRM, chances of lasting success are remote. Over
here a lot of operators organize CRM
courses just for the reason that they can say that they do "something" about it.
These courses are mainly ment for
the flying staff. I think that, when you want real success you need to
"indoctrinate" the whole organisation
with the CRM principles. If you don't do that, people will receive CRM without
any backup thereafter. In my opinion CRM becomes hard to believe in when you see
people around you that do not support the same ideas and principles as the ones
you've just learned.
Rien