Fabio
-----Original Message-----
From: Neil C. Krey <neilkrey_at_evanta.net>
To: CRM-DEVEL List <crm-devel_at_db.erau.edu>
Date: 26 August 1998 21:27
Subject: CRM Bibliography
>
>Good Morning CRMers -
>
>I have been tasked to create a CRM bibliography for a group of
>instructors. What I had thought would be an easy task has proven to be
>challenging, with so much good material out there. I thought it would
>be fun to make it a group project and get everyone's inputs.
>
>If you had to pick just five documents (books, research papers,
>regulatory documents, magazine articles, etc.) to give to a group of
>instructor to help them build expertise on CRM, what would they be?
>
>Keep in mind that many instructors are not used to reading research
>papers and usually prefer information to be presented clearly and in an
>interesting fashion.
>
>Best regards,
>Neil Krey
>
>neilkrey_at_mail.airmail.net
>http://web2.airmail.net/neilkrey/
>