Right after the GAO report came out, Neil placed a copy of the Developers
Group Web Site. If you have trouble finding it elsewhere, you can also
find a copy of the GAO report at:
www.caar.db.erau/pub/crm/gaocrm.pdf
I think you will find the report quite interesting. It points to some
deficiencies that the front-line CRM developers and instructors have known
for quite some time. It was encouraging to see these deficiencies codified
in this document. The troubling issue, however, is that the folks who were
charged with the leadership role in writing the FAA guidance for non-AQP
programs (namely CRM Advisory Circular 120-51) have been charged with
writing the next generation of CRM guidance for the FAA. One of the
messages that I extracted from the GAO report is that there is a clear role
for research and academia in the drafting of operational policy. That role
for research and academia is policy development support not operational
policy development leadership. ALPA has spoken out against this isolated
approach to CRM policy writing. It appears that there are some changes
taking place. Time will tell if they are substantial or merely cosmetic.
Vince Mancuso
****************
>Dave:
You should be able to download both the text and PDF version of the report
from the following link:
http://www.gao.gov/AIndexFY98/abstracts/rc98007.htm
Anders Tharaldsen
**********************
Mark,
Could you give me a little help finding that report? I couldn't find a way
to it from the GAP page.
Thanks,
Dave Keasal
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