RE: GAO Report on CRM

Anders Tharaldsen (excuseme_at_usa.net)
Thu, 20 Aug 1998 10:46:57 -0400


Dave:
You should be able to download both the text and PDF version of the report
from the following link:
http://www.gao.gov/AIndexFY98/abstracts/rc98007.htm

Anders Tharaldsen

-----Original Message-----
From: owner-crm-devel_at_db.erau.edu [mailto:owner-crm-devel_at_db.erau.edu] On
Behalf Of Keasal, David
Sent: Thursday, August 20, 1998 9:38 AM
To: 'crm-devel_at_db.erau.edu'
Subject: RE: GAO Report on CRM

Mark,

Could you give me a little help finding that report? I couldn't find a way
to it from the GAP page.

Thanks,

Dave Keasal

> -----Original Message-----
> From: Mark Peacox [SMTP:ib_at_mindless.com]
> Sent: Thursday, August 20, 1998 12:47 AM
> To: crm-devel_at_db.erau.edu
> Subject: GAO Report on CRM
>
>
> Here's an interesting report:
>
> RCED-98-7, Nov. 24, 1997 (24 pages). Human Factors: FAA's Guidance and
> Oversight of Pilot Crew Resource Management Training Can Be Improved.
> [Text] [PDF]
>
> Previous studies of aviation safety have found that pilot performance is a
> major contributor to airline accidents. Some airlines have provided
> training in crew resource management since the early 1980s, and the
> Federal
> Aviation Administration (FAA) will require all airlines to have
> implemented
> this training for pilots by March 1998. Crew resource management is an
> approach to improving pilots' performance that stresses better
> coordination--among members of the cockpit crew, flight attendants,
> dispatchers, and air traffic controllers--to handle routine and emergency
> situations. This report answers the following questions: What are the
> types
> and frequency of accidents in which an airline pilot's performance was
> cited as a contributing factor, including that in which failure to use
> crew
> resource management principles was identified? How adequate is FAA's
> guidance for and oversight of the airlines' implementation of pilot
> training in crew resource management?
>
> You can retrieve this document at GAO's website (in text format, Portable
> Document File format, or order the paper report - free) at:
> http://www.gao.gov
>
> Search for the report number: RCED-98-7