RE: Culture

Keasal, David (KeasalD_at_fsi045.flightsafety.com)
Tue, 18 Aug 1998 13:48:58 -0400


Hi Luis,

I've had the experience of working with two major Colombian airlines in CRM,
and your point is well made. Not only is there a distinct cultural
difference between US and Colombian pilots, but distinct cultural
differences between the two airlines. Dr. Helmreich's excellent work on the
Avianca 052 accident where the Boeing 707 ran out of fuel on approach to JFK
covered many excellent points.

Aviation activity is increasing tremendously in Latin America, and there is
a real need for people to work on this subject.

It would be very interesting to hear more viewpoints from INSIDE the culture
as well. It appears to me that you are very well placed to do that, since
you have experience in both worlds.

Dave Keasal

Any opinions expressed are my own and do not reflect the position or
opinions of FlightSafety International.
> -----Original Message-----
> From: pipe [SMTP:piperj100_at_epm.net.co]
> Sent: Tuesday, August 18, 1998 1:17 PM
> To: crm-devel_at_db.erau.edu
> Subject: RE: Culture
>
>
> Why are we always refering to the asian culture when we all talk about the
> cultural issue? (most of the examples though....)
> I am not asian,I am a colombian pilot who had the fortune to fly and live
> in
> the United States,and experinced the American culture as well as my own
> culture of course( now I live and fly in Colombia).Why don`t we bring the
> issue of latins in US cockpits and innovate a little?
>
> Luis F R
> Copilot RJ-100
> Sam Airlines
>
>
>
>
>
>
> -----Original Message-----
> De: cxcrm <cxcrm_at_cxair.com>
> Para: crm-devel_at_db.erau.edu <crm-devel_at_db.erau.edu>
> Fecha: Lunes 17 de Agosto de 1998 11:24 PM
> Asunto: Re: Culture
>
>
> >
> >Ashleigh Merritt wrote:
> >>
> >> Steve and others,
> >>
> >> re your questions
> >> > Did anybody discuss either of the following at the conference?
> >> >
> >> >1) The issue of people from different cultures operating in the same
> >> >cockpit as a crew.
> >> >
> >> >2) How a pilot performs, CRM wise, as a function of the culture in
> which
> >> >the pilot received their initial flight training. ie. a) A pilot
> receiving
> >> >initial flight training in the same culture as their home culture and
> b)
> a
> >> >pilot receiving initial flight training in a different culture to
> their
> home
> >> >culture.
> >>
> >> yes both these issues were discussed in different groups. In answer to
> your
> >> first question, there was strong recognition that the company culture
> can
> >> help channel the different national cultures via good SOP's. There was
> also
> >> agreement that acknowledging cultural differences was an important step
> in
> >> developing harmony. John Bent of Cathay Pacific has some interesting
> views
> >> on this subject (we don't completely agree, but that makes it more
> >> interesting)
> >>
> >> The issue of initial flight training outside one's national culture was
> >> raised by some people from China I believe. They know that their cadet
> >> pilots return with different values, and that this causes problems, but
> >> interestingly, they are not sure what to do about it. The don't know
> >> whether to pull the cadets to the old values, or push some of the
> older/
> >> ex-military pilots to the new values. There is a struggle for best
> >> practices within the airline, as I imagine there is in most airlines.
> >> Ashleigh
> >>
> >> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> >> DEDALE
> >> fax: +33 1 48 62 62 05
> >> 4 Place de Londres, BP 10767, 95727 Roissy CDG Cedex, FRANCE
> >>
> >> Ashleigh Merritt email: amerritt_at_worldnet.fr ph: +33 1 48 64 55
> 47
> >> Christine Fassert email: cfassert_at_worldnet.fr ph: +33 1 48 64 57
> 50
> >> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> >Following on from Ashlrigh's valid comments, the workshop I attended at
> >the conference contained an extremely impressive trio of representatives
> >from an Asian carrier. To say the least, their input was extraordinary
> >even though only one of them was fluent in English. They were quite
> >emphatic that cadets learning in another country had a slower transition
> >into the operation. Their current preference was to train locally and
> >allow the international exposure to occur at a later date. This
> >probably opens a huge debate, but I am obliged to offer no further due
> >to the confidentiality agreement that we undertook in the workshop other
> >than to say that I learnt a lot which I always do..
> >Julian Hipwell
> >