To that end, I would like to ask Jean-Claude to clarify his statement that
>Guam was again a very good exemple of a bad CULTURE and poor CRM
>understanding.
which bad culture are you talking about? Korea? the airline? something else?
To make a simple observation, why is it that the Korean Airlines accident
at Guam raised a flurry of media attention around cultural issues. It was
interesting, though disappointing, to note the Western mediaâs enthusiasm
for holding the Korean national culture accountable for the accident. Yet
national culture is never mentioned as a factor when a Western aircraft
goes down. For example, why didn't we hear that the Cali accident was the
result of national culture - a cockpit with too lenient an authority
gradient, i.e., that the Americans crashed because of their casual
informality; their 'friendly atmosphere' allowed them to lapse from
professional diligance?
I am in no position to assign 'cultural blame', nor would I ever want to.
All I am saying is that it is too easy to find fault with another person's
culture, and not our own.
best practices = build on strengths, recognise weaknesses: I think this
formula applies everywhere
Ashleigh
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Ashleigh Merritt email: amerritt_at_worldnet.fr ph: +33 1 48 64 55 47
Christine Fassert email: cfassert_at_worldnet.fr ph: +33 1 48 64 57 50
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