Re: Culture
cxcrm (cxcrm_at_cxair.com)
Tue, 18 Aug 1998 21:33:19 +0800
Ashleigh Merritt wrote:
>
> Steve and others,
>
> re your questions
> > Did anybody discuss either of the following at the conference?
> >
> >1) The issue of people from different cultures operating in the same
> >cockpit as a crew.
> >
> >2) How a pilot performs, CRM wise, as a function of the culture in which
> >the pilot received their initial flight training. ie. a) A pilot receiving
> >initial flight training in the same culture as their home culture and b) a
> >pilot receiving initial flight training in a different culture to their home
> >culture.
>
> yes both these issues were discussed in different groups. In answer to your
> first question, there was strong recognition that the company culture can
> help channel the different national cultures via good SOP's. There was also
> agreement that acknowledging cultural differences was an important step in
> developing harmony. John Bent of Cathay Pacific has some interesting views
> on this subject (we don't completely agree, but that makes it more
> interesting)
>
> The issue of initial flight training outside one's national culture was
> raised by some people from China I believe. They know that their cadet
> pilots return with different values, and that this causes problems, but
> interestingly, they are not sure what to do about it. The don't know
> whether to pull the cadets to the old values, or push some of the older/
> ex-military pilots to the new values. There is a struggle for best
> practices within the airline, as I imagine there is in most airlines.
> Ashleigh
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> DEDALE
> fax: +33 1 48 62 62 05
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>
> Ashleigh Merritt email: amerritt_at_worldnet.fr ph: +33 1 48 64 55 47
> Christine Fassert email: cfassert_at_worldnet.fr ph: +33 1 48 64 57 50
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Following on from Ashlrigh's valid comments, the workshop I attended at
the conference contained an extremely impressive trio of representatives
from an Asian carrier. To say the least, their input was extraordinary
even though only one of them was fluent in English. They were quite
emphatic that cadets learning in another country had a slower transition
into the operation. Their current preference was to train locally and
allow the international exposure to occur at a later date. This
probably opens a huge debate, but I am obliged to offer no further due
to the confidentiality agreement that we undertook in the workshop other
than to say that I learnt a lot which I always do..
Julian Hipwell