> Dear Mr. Sakuma,
> I have just read your article "O-157 and Human Error" in which I think you
> make several important points. Truly we human in our race to create
> technology to eradicate error give rise to new and unforeseen types of error.
> We have certainly witnessed this with our glass cockpits and automated
> systems. But what good sense you make with your point that if we could
> develop systems that are "error tolerant," this may be more effective in
> preventing error. Thank you for sharing the article. With your permission,
> I will distribute it to my Aviation Safety and Human Factors classes next
> semester.
> Sincerely,
> Mary Ann Turney