Re: About role playing in CRM training

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Maybe in reply to: Jean LaRoche: &quot;About role playing in CRM training&quot;

Jean LaRoche (info_at_aero.ca)
Thu, 13 Aug 98 11:16:22 -0400

>Dear Pam,
>
>I hate to be discordant but then, that's the whole point of having a
>public forum about something.

OK, OK, I lied.
I love to be discordant. :-)

Jean LaRoche
Montreal