Success stories
Spence Byrum (sbyrum_at_cti.netten.net)
Thu, 6 Aug 1998 16:14:49 -0400
Dear CRMers,
I'm putting together a list of CRM "success stories". The recent
posting on UAL 232 is obviously an exellent example.
Please share your experiences with any saves, improvements,
accident/incident reduction, etc.
Thanks in advance,
Spence Byrum
CTI, Inc.