CRM in ATC and elsewhere

James R. Brock (ronbrock_at_CompuServe.COM)
Mon, 3 Aug 1998 11:07:20 -0400

Paul,

There has been considerable work done with CRM in the oil refinery
business. A point of contact for you is Bob Stephenson with Flight Safety
International. His e-mail address is stephensonr_at_fsi008.flightsafety.com.
He is waiting to hear from you.

Best of luck

Ron Brock