Re: CRM for small flight departments

Marc Dubrule (mdubrule_at_gpu.srv.ualberta.ca)
Fri, 24 Apr 1998 16:09:07 -0600


thanks charlie. i 've given it some more thought too, and realized that also
there is the problem with small N samples, exstablishing baselines...

jsut looking for a system to implement. some air taxi operators around here have
been asking me to help develop crm programs, i this disucussion is really giving
me some ideas

Marc Dubrule

CharlieRU wrote:

> Marc,
> The utility of the Air Force Reserve's approach to CRM has no definitive
> research component per say. The fundamental evidence lies in group behavior
> and cultural norms. AFRC's approach is that events occur everyday in routine
> operations in which effective human factors and interactions are essential if
> not critical. The approach provides tools with which the crew can addresses
> CRM issues. As I say in my presentations..."every crew has human factors in
> effect, CRM is designed to improve the quality of those interactions." We use
> all operations to practice and inprove CRM skills. With limited budgets and
> little resources to do research AFRC has established a program within it's
> budget that maximizes effect by emphasizing aircrew skills not classroom
> compliance. Reserve aircrews have always been firm practioners of CRM in that
> the crew composition requires quick integration of members due to diversity of
> background and civilian occupation. They focus quickly of the aircrew team
> concept. In so far as practicing CRM it does not take much for them to see the
> usefulness of CRM skills when performing the mission. There are opportunities
> everyday in every way to improve human interactions and effective team skills.
> Charlie Russell
> DUAL Incorporated
> HQ Air Force Reserve
> Crew Resource Management
> Unit Assistance Program