Re: CRM for small flight departments

CharlieRU (CharlieRU_at_aol.com)
Fri, 24 Apr 1998 08:06:25 EDT


Marc,
The utility of the Air Force Reserve's approach to CRM has no definitive
research component per say. The fundamental evidence lies in group behavior
and cultural norms. AFRC's approach is that events occur everyday in routine
operations in which effective human factors and interactions are essential if
not critical. The approach provides tools with which the crew can addresses
CRM issues. As I say in my presentations..."every crew has human factors in
effect, CRM is designed to improve the quality of those interactions." We use
all operations to practice and inprove CRM skills. With limited budgets and
little resources to do research AFRC has established a program within it's
budget that maximizes effect by emphasizing aircrew skills not classroom
compliance. Reserve aircrews have always been firm practioners of CRM in that
the crew composition requires quick integration of members due to diversity of
background and civilian occupation. They focus quickly of the aircrew team
concept. In so far as practicing CRM it does not take much for them to see the
usefulness of CRM skills when performing the mission. There are opportunities
everyday in every way to improve human interactions and effective team skills.
Charlie Russell
DUAL Incorporated
HQ Air Force Reserve
Crew Resource Management
Unit Assistance Program