RE: CRM training in ATC

Cassidy T TSgt ACC/DORA (tracy.cassidy_at_langley.af.mil)
Thu, 9 Apr 1998 11:01:56 -0400


Mr Armstrong,
I would be interested in a copy of the TEAM-ATC documents. I am an
ATC'er at HQ ACC, the AF has mandated CRM training for ATC. I would
like to incorporate CRM into the training program.

v/r
TSgt Cassidy

> -----Original Message-----
> From: Herbert Armstrong [SMTP:ArmstroH_at_dowling.edu]
> Sent: Thursday, April 09, 1998 8:56 AM
> To: Bill Preston; crm-devel_at_db.erau.edu
> Subject: Re: CRM training in ATC
>
>
> Bill,
>
> In 1993, while I was at Hampton University in Virginia, we developed
> a prototype ATC curriculum that incorporated CRM principles. We
> called it TEAM-ATC for Terminal and En-route Air traffic Management -
> Air Traffic Control, and referred to our approach as CCRM -
> controller crew resource management.
>
> The program was team orieted from the very beginning - even down to
> the arrangement of the classroom using round tables rather than rows
> of desks. The curriculum included weekly open sessions with faculty
> and administration to discuss problems, procedures, policies, and
> even teaching methodologies.
>
> The students were more often evaluated as a team than as individuals;
> we relied on peer teaching and evaluations; established performance
> based assessments that tied classroom academics directly to
> simulation scenarios.
>
> We identified automation as a team "member" in that decision support
> systems then just coming on line are another source of expertise to
> use but not to be considered omniscient.
>
> If you would like more detail, I might be able to get ahold of a copy
> of our original proposal that referenced a lot of research then
> ongoing.
>
> Herb Armstrong
>
>
> Herbert B. Armstrong
> Assistant Dean
> School of Business
> School of Aviation & Transportation
> Dowling College
> Oakdale, NY 11769
> (516) 244-33193
> armstroh_at_dowling.edu