Last week I wrote:
>To try to keep the boredom at bay :=) I am researching flightdeck/cabin
>crew interactions with a view to how CRM for cabin crew might help. I am
>especially interested in intra-cultural and communication issues. I
>am aware of some work in these areas but would be grateful for any
>input/references/good or bad experiences that can help me to highlight
>the areas of most concern. In particular, I have no personal experience of
>sterile cockpits (either formal as in North America, or informal in
>accordance with company SOPs) or flightdeck and/or cabin crew
>changeovers part way through multi-sector flights.
>Any help would be greatly appreciated.
To my amazement I have had only 3 replies - all from trainers! Does this
mean that this group is only concerned with pilot issues? Or does it
perhaps mean that no pilots in the group talk to their cabin crew?
I say again, Any help would be greatly appreciated.
Thank you in anticipation,
Laurie Benn