Re: Getting Valuable-CRM-Resources-For-Free
Anthony Sasso (Anthony.Sasso_at_nwa.com)
Tue, 15 Apr 1997 16:13:42 -0700
Neil C. Krey wrote:
>
> A few days ago I said:
>
> >When someone offers to provide a resource (such as Key Dismukes' generous
> >offer to provide copies of his work on LOFT Debriefing) please
> >RESPOND TO THEM DIRECTLY VIA EMAIL, NOT TO THE WHOLE CRM MAILING LIST.
> >We have over 250 members now, and in cases like this only one of them
> >needs your address. This will reduce the number of emails each of us has
> >to sort through on a daily basis.
>
> The message didn't seem to have much effect, so one of our members suggested:
>
> >even though you asked people to email Key directly for the LOFT
> >reports, they are still sending it to the board, which makes me wonder if
> >they know how to do it.... which maybe they don't...
>
> So, being a professional flight crew trainer capable of teaching most
> mortal humans the mysteries of navigating tons of metal through space-time,
> I will conduct training...
>
> OBJECTIVE: Given an email reader and an email message offering
> valuable-CRM-resources-for-free, the CRM-DEVEL mailing list member will
> send a request for the valuable-CRM-resources-for-free to the offeror
> without impact on the other members of the CRM-DEVEL mailing list.
>
> BACKGROUND: Not all email readers work the same, but most will
> automatically assign an address in the TO: field when you REPLY to an
> existing message. In the case of a message that has been received from the
> CRM-DEVEL mailing list, it will usually put the address of the mailing list
> there. If you want your reply to go to all 250+ members of the list, this
> is very good and saves you a lot of work. But, if you only want your reply
> to go only to the one person who has the valuable-CRM-resources-for-free,
> this is bad. To get your email to go to the ONE AND ONLY person who can
> get you the valuable-CRM-resources-for-free, follow these simple steps.
>
> PROCEDURE: Please step into the email simulator for your LOE (Line-Oriented
> Email) session.
>
> 1. After selecting REPLY on your email reader, check the TO: field.
> 2. If the TO: field contains the CRM-DEVEL address <crm-devel_at_db.erau.edu>,
> replace
> it with the address of the person offering the
> valuable-CRM-resources-for-free.
> In this example, that would be <kdismukes_at_mail.arc.nasa.gov>.
> 3. Check the CC: field too, because sometimes the CRM-DEVEL address can
> sneek in
> there. Erase it if it did.
>
> Note: If you want to impress your Chief Pilot, Commander, Chief
> Scientist, or
> Professor with your ability to get free stuff, put *their* address
> in
> the CC: field.
>
> 4. Send the email, reveling in the knowledge that you will soon receive
> valuable-CRM-resources-for-free delivered to your door.
>
> EVALUATION: We will know that the training is successful when all requests
> for Key's valuable-CRM-resources-for-free go directly to Key.
>
> BEHAVIORAL MARKER: The list member does not share requests for
> valuable-CRM-resources-for-free with 250+ fellow professionals. The list
> member feels REALLY BAD if they do it inadvertently.
>
> BOOMERANGS: Anyone who consistently fails this evaluation will be subject
> to extreme peer pressure to buy a round of drinks FOR THE ENTIRE CRM-DEVEL
> MAILING LIST at the social in Columbus, Ohio on 27 April!
>
> Any questions? ;-)
>
> Best regards,
> Neil Krey
> neilkrey_at_why.net
> http://users.why.net/neilkrey/
Neil: Did you video tape me while I replied to Key Dismukes via the
entire CRM developers forum? I think that I can really learn my lesson
if I can watch my error on the video tape...
Tony ;)