RE: the boomerang effect

A. Ponce (aponce_at_ext.step.es)
Tue, 1 Apr 1997 11:16:57 -0000


Dear Rick:
Can you be more specific about the alternative videos to the Air Lingus?
Regards,
Alex

----------
> De: Rick Heybroek <LOFTwork_at_CompuServe.COM>
> A: Sysadmin <crm-devel_at_db.erau.edu>
> Asunto: Re: the boomerang effect
> Fecha: martes 1 de abril de 1997 3:32
>
>
> Hi all,
>
> Neil said:
> >>>Since we have some interest in this video, I am emailing Neil Johnston
> with
> Aer Lingus to see what the availablity is. I'll report back when I hear
> from him.<<<
>
> As I've just told Hugo, I suspect the answer will be no - at least that
was
> the view a few years ago. However there are other effective training
> materials around which make the same point about anti-CRM crew. I like
the
> Fedex Capt. Queeg vignette (aka the preflight brief from hell) which is
> instructionally neat because someone always says "Sure, but that doesn't
> really happen, does it?" to which the answer is yes, it does. (What was
> that crash where the CVR had the Capt. telling the F/O "you just look out
> the window while I fly the plane"?)
>
> It certainly never hurts to ask Neil about topics like this - he has a
> wealth of CRM-related experience and information.
>
> Cheers,
>
> Rick